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2022 WMCA Fall Education Days 

September 22 - 23, 2022

Athenian Dialogue:  Thursday, September 22, 2022 (9:00 a.m. - 4:00 p.m. ) 

Academy Session:  Friday, September 23, 2022 (9:00 a.m. - 4:00 p.m. )

Athenian Dialogue

Thursday, September 22, 2022

9:00 a.m. - 4:00 p.m.

(lunch is provided)

Mary Lynn Stratta will be facilitating the Athenian Dialogue for the book:  Upstairs at the White House: My Life with the First Ladies by J.B. West

J. B. West, chief usher of the White House, directed the operations and maintenance of 1600 Pennsylvania Avenue—and coordinated its daily life—at the request of the President and his family. He directed state functions, planned parties, weddings and funerals, gardens and playgrounds, and extensive renovations; and, with a large staff, supervised every activity in the presidential home. For twenty-eight years, first as assistant to the chief usher, then as chief usher, he witnessed national crises and triumphs, and interacted daily with six consecutive Presidents and First Ladies, as well as their parents, children and grandchildren, and houseguests—including friends, relatives, and heads of state.

J.B. West, whom Jackie Kennedy called “one of the most extraordinary men I have ever met,” provides an absorbing, one-of-a-kind history of life among the first ladies. Alive with anecdotes ranging from Eleanor Roosevelt’s fascinating political strategies to Jackie Kennedy’s tragic loss and the personal struggles of Pat Nixon, Upstairs at the White House is a rich account of a slice of American history that usually remains behind closed doors.

J.B. West is very much like the city clerk in a municipality – we do it all. His leadership skills were phenomenal. His rise to the role of chief usher is interesting and, in many cases, could parallel how many city clerks come into cities in lower level positions and then rise to the position of city clerk.

There are also fascinating snippets of the leadership characteristics, strengths and weaknesses of the First Ladies from Eleanor Roosevelt to Pat Nixon. Hearing about them from a White House insider presents a different picture than the world has seen. To watch these first ladies struggle to juggle their state duties and demanding official schedule, as well as being a wife, mother and daughter, shows us rare glimpses of work-life balance in its most rare form.

Attendees are required to purchase their own book and read the book prior to the dialogue. The dialogue will earn you 3 CMC or 3 MMC education points for 6 hours with the satisfactory and timely completion of a learning assessment.

There are only 35 spots available on a first come-first served basis.

Academy Session

Friday, September 23, 2022

9:00 a.m. - 4:00 p.m.

(lunch is provided)

Karen Kirk, will be facilitating The Lens Through Which We See the World, The Power of Words and the Art of Listening.

The Lens… through which we see the world

  • There is one common denominator that can make or break most any interaction and that is: how we communicate. Every day we communicate with staff, city management, community members and council. Why do we communicate the way we do? Why do others communicate the way they do?
    • An educational and entertaining look at what influences the way we communicate.
    • Take a dive into the ‘Personality Variable’ and explore how some of our hard-wired personality traits impact/influence the way we communicate!
    • Take away 2 simple keys to elevate and evolve our communication in any situation.

The Power of Words

  • How others receive our communication is in large part due to the words we choose-to-use. Words are powerful. The words we use can lift-people-up or let-them-down.
    • Identify 3 things to do before we speak.
    • Learn words to use for difficult conversations.
    • Recognize the power of word-choice… how changing one word can change the trajectory of the discussion.
    • Take away how to use our words – better (with more graciousness and tact).

The (lost) Art of Listening

  • Listening is a significant (and sometimes neglected) skill in our communication portfolio.
    • Recognize why listening is a lost art.
    • Identify the top 5 barriers to effective listening.
    • Learn 5 simple techniques to improve our listening ability – which will dramatically impact any professional or personal relationship.
    • Take away – build your own proactive plan to recue how you listen.
    This academy class will earn you 3 CMC or 3 MMC education points for a 6 hour class and upon the timely completion of a learning assessment.

    There are only 60 spots available on a first come-first served basis.

    Registration Fees


    Athenian Dialogue: $150.00

    Academy Session: $150.00

    Athenian Dialogue AND Academy Session: $300.00

    *Registration fees are due at the time of registration. Unpaid registrations will be assessed a $25 late charge.


    There are NO refunds after September 7, 2022



    Scholarships for both the Academy and Athenian Dialogue are available!  A maximum of 10 scholarships will be offered to members in good standing, on a first-come, first serve basis. Interested members must submit a request for reimbursement form following full attendance.   The registration reimbursement form is available at the following link:  

    Don’t forget!  If you are a member of WCIA they will reimburse your City one registration for the Academy session.  CIAW and AWC RMSA also offer scholarships!



    Attendance at the Academy and/or Athenian Dialogue is open to all WMCA members. You do not need to have your CMC or MMC to attend!

     Hotel Reservations For hotel reservations please call 1-509-548-7000 and tell them you will be with the Washington Municipal Clerks Association Fall Education Days. The rooms are $129 plus tax per night.


    Contact Alice Attwood, Education Coordinator at tonasket@nvinet.com.

    WMCA Clerks Gathering/Reception

    Thursday, September 22, 2022
    5-7 p.m.

    Icicle Village Resort, Plaza

      (area just outside of the education rooms)

    Appetizers will be served and a no-host (cash) bar will be available
    Games and revelry shall ensue!

    © Washington Municipal Clerks Association

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